By the end of the 11 months I spent there, I didn't know anyone who had been working there as long as I had or longer who wasn't a cashier, and the managers were training people on register who had only been working there for weeks. Ariana Grande filed a $10 million lawsuit against Forever 21 for creating Instagram posts that mimicked her style in 7 Rings music video and even hired a look-alike" model to pose for the pictures. Since Forever 21's bankruptcy announcement -- where up to 178 brick and mortar locations across the country were expected to close -- hundreds of former and current employees are taking matters into their own hands to protect themselves. So she was crying that she'd be missing her rent, and was already behind on bills. Someone should come forward for a lawsuit and get everyone's back pay. It didn't end there. Visit Forever 21 at 125 . United Kingdom 85 reviews. 3.2 Work-Life Balance. I'm out of money, and I'll be calling the Department of Labor on this store. never received" Resolved "poor customer service. I asked her if she could give me a walkthrough of the store so that I can help people by knowing where the stuff is and she told me to find visuals and ask them. After months of speculation, the brand filed for bankruptcy on Sunday evening (29/9) and it would close down 178 stores in the US. The pay is low for the work I do. Reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. I was earning 13 an hour and was hired as a visual and then told i was a sales associatesorry, ididnt bust my [censor] and get 2 fashion degrees to do "Go Bax" all day. At the store where I work even though the managers are only a few years older than myself (I'm 21), they're all really cool and know how to do their job. Bad sign #11 This manager has no ethical values and abuses her Store Management position. It is reported that the brand has embroiled in more than 50 lawsuits involving celebrities, luxury brands, union groups, its own employees and independent designers. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. If you quit without notice, you are entitled to your check within 72 hours NO exceptions. if you want your last pay so bad get off your ### and go get it. Forever 21 - employee complaint. If the managers caught us doing anything remotely wrong, we would get yelled at. About everything. Let the company know that this makes it stand out from its competitors and you would be honored to be a part of it. I've been working for forever 21 for a couple of months now. i remember when i started working there around black friday, i told them that i was guaranteed two lunches because i was working more than 10 hours. Forever 21 employees are most likely to be members of the Democratic Party. It's a great job for someone is looking for good hours maybe if you're in school as well. Working here brought me into depression. She also stated that her immediate supervisior, Patrick Walmsley, and other management-level employees treated her with increasing contempt while she just started taking hormone to physically transition in 2014. J Jenine Cerise of US In less than a year she has had a complete turnover. Another stripe battle. The retailer faced a $2 million lawsuit as a result. We hire because we see potential in people.. and we know they could do it. Location. well, you! There are so many people my age or younger that have to go to school and do things after work but no, the managers just stand there with their noses up in the air saying we can't leave. All content is posted anonymously by employees working at Forever 21. Even though it has great demographic diversity, Forever 21 notably lacks in political diversity. Do Not Sell or Share My Personal Information. . It would have been more ethical of Forever 21 to inform me that they needed me to work overnight, and it would have been more ethical of them to tell me before they hired me that they don't work around other work schedules. . Canada 531 reviews. She looked at me and said "So you're resigning?" I'm sorry BUT THIS IS YOUR FAULT. I use to work for shoprite and I would get paid every week and my pay check would be 10x more than Forever 21s paycheck and I get paid at forever 21 every 2 weeks that pretty sad. Jowharah Hameed-Bolden and Ali Conrad OBrien filed class action lawsuit against Forever 21 over data breach allegation. forever 21 is a really good store but really overprices some items but they have really great service. I would not recommend this job for no college student, you will be drained mentally and physically with no intentions on getting school work done. But at Forever 21, shifts were at least 9 hours long on the weekends, plus the time we spent cleaning the store after closing. Did you bother asking for more? Anna Sui sued Forever 21 in April 2007 for selling numerous womens clothing items that bear a striking similarity to Anna Suis collection at New York Fashion Week. I have NOT gotten my last check, at all. Jackson, along with other retail workers from Payless, Kmart and Sears, sat down with Congressman Jesus Garcia (IL-04) of Illinois's 4th congressional district to discuss worker protection legislation. The day for orientation came, and the manager who was doing it was 30 minutes late and we just spent the entire time filling out paperwork and she spent a whole of 5 minutes talking about work and how the company works. Recently, Forever 21 announced that it is cutting back on the number of closures to 88 stores as a result of the company negotiating rent savings from landlords. I see clothes on a daily basis which do not have proper labeling. Ridiculous. I believed that it would be such a fun job, and I would enjoy my tI'me there. The brand sent cease and desist letter to the retailer. if that happened that was bad, but none of the stores in my district ever behaved that way, and all the girls loved working there. Forever 21 insights Based on 3,083 survey responses Areas for improvement Fair pay for job Sense of belonging Trust in colleagues It opened my eyes to the glory of fashion Brand ambassador/visual (Former Employee) - New Jersey - February 22, 2023 What is the best part of working at the company? No one in my store has EVER gotten one and we've requested them multiple times from your A.M's, S.M. This is a case of incompetent managers, not a horrible company. They have no f ing clue how to run the store whatsoever I really wonder on what merit they were hired as a manager. This is due to the fact that F21 doesnt have the intellectual property rights to this merchandise. Zippia gives an in-depth look into the details of Forever 21, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Forever 21. busy and fun I dont know how you are as a manager, But ill tell ya, it would have been nice to have a manager tell me I did a good job on something. It's all about being professional. It is somewhat competitive. Start your review of Forever 21. Find out what life is like at Forever 21, then browse jobs and apply today! YOUR SERIOUSLY BETTER OFF WORKING AT TACO BELL! i'm sorry. I just wanted to throw my two cents into the barrel. When it came time for my first day of work, I had to kill two racks that the worker before me left for me to do and was then told to move to another room and kill those racks. People are nice. Ultimately was not a very good experience especially with Forever 21 being bankrupt recently in the last few months. I told this manager (I talked to three different managers, by the way) that I was 100% unavailable to work Wednesday and thursday since I was going to be out of town, and he said that it was fine. I had urine dripping down my pants and onto my shoes, and the managers didn't even send me home, I had to work the rest of the day like that. 2017 - Forever 21 v. C Luce and Cornerstone Apparel. Though at first everyone was only getting like 13 hours, I could handle that, cause I didn't realize how unethical they could be. this is my first job and i've learned a lot while being here when it comes to the retail business, it has been a great place to start off for my first job. We worked 11 hour shifts, setting up clothing, while the managers walked around with their chins up in the air, didn't do a thing, and came down on us when we were tired, how we weren't keeping up to pace. I wouldn't have been able to sleep. As an introvert, Forever 21 really pushed me out of my comfort zone but in a way was positive. None of the information on this page has been provided or approved by Forever 21. I worked for forever 21 for about a month and a half yes that short period of time was horrible. 2007 - Diane von Frstenberg v. Forever 21. It's not the company, it's the associates & managers. . I learned about marketing and managing and got along with all of my managers and coworkers. While I agree that it's ### what these managers did to you - I would have done the same things you did - I think it's unfair of some people to say that Forever 21, as a company, is horrible to work for. People and management are friendly. Ive come to the realization Ive been taken advantage of. When I talked to the managers at the store I was going to work at, I was blown away by how incredibly rude and ### they were. The scheduling is extremely flexible and the upper staff is great. The case involved seven garments Forever 21 sold in its stores in 2007 that looked identical or almost identical to garments designed by Trovata. .. if your store isn't making money expected during the week.. then you get no hours unfortunatly. The complaint outlines that each bag check took around 10 minutes. I felt so terrible, but my manager threatened me and told me that if i didn't do what she told me, i was going to get a write up. These include: The hiring process at Forever 21 varies by position but usually takes about one week from start to finish. The forever 21 stores in El Paso Texas are poorly managed. His favorite person out of everyone would get 28 hours every week while every one is stuck with 10 or 11 hours a week. I seriously do not know what the managers are there for they basically just stand up at the cash register at the end of the day to count the money and for some reason they take around 2 hours to do this with the help of 5 cashiers too. My manager tells me "good job" all the time. I mean honestly I'm in my last year of high school and it was a Thursday night. 2017 - Former employee v. Forever 21. All your employees are important down to the janitor. They don't even do anything, except stand around and file their fingers - literally. Was this review helpful? i can say so much about this company it's ridiculous. I think it needs more clear communication. The lawsuit also involved Urban Outfitters. Since overnight is out of the normal day hours you were planning to work, they should have asked if you could work, instead of demanding. Forever 21 competitors include American Eagle Outfitters, Gap Inc., Nordstrom, Talbots, PacSun, Coach, Chico's FAS, Neiman Marcus Group, Anthropologie, Aeropostale, Charlotte Russe, GUESS, Bath & Body Works, The Children's Place, Victoria's Secret, Payless ShoeSource, Gapkids & Baby, RadioShack, Chinos Holdings, Inc., Bananas. Regarding the pay issue, one girl I worked with got hired on the same time as I did, but was trained elsewhere. Ryan Loesch donated 22-year old Alexia Daskalakis filed transgender discrimination lawsuit against Forever 21. you should play up your desire to grow within the company and your admiration for its commitment to the environment. All the while they scream at us to hurry up and that we are not allowed to leave no matter who is waiting outside late at night for you or what you have to do. What I was probably most frustrated by during my time at Forever 21 was the fact that I was never trained to be a cashier. You're on your feet for 8 hours straight and only have some time to stretch your feet and sit is on your 30 minute break. Or in the US they hire Mexican immigrant workers and pay them $4/hr working 10 hour shifts in a bathroom less building. 2011 - Center for Environmental Health v. Forever 21. That being said, this company is a time bomb waiting to go off. I was shocked this had to be a illegal and it was just a loophole they took to get out of paying people that had been there since 4pm overtime. In 2016, the retailer posted $4 billion in revenue and down to $3.8 billion the following year. Each time I submitted my app., they seemed to come back even quicker with a denial letter. Im also a guy. Turn on desktop notifications for breaking stories about interest? Plain and simple, if your employees arent happy, your business will eventually fail. Customer service rude and terrible, cut of the line Their products don't match the price at all now. How Do You Answer, "Why Are You Interested In Working For Forever 21"? Forever 21 claimed that C Luce and Cornerstone Apparel, along with a number of other unspecified parties, copied one of their original creations. @NEntwistle79 - we are MODs .. you are SALES ASSOCIATES.. you stand in the fitting rooms, count in the clothing .. clean up at night.. SHOVE ( like everyone else ) .. / We are a Private company this means we go by state law .. which abides by having MINORS leave by 9:30 ( which we do not hire anymore ) .. there is no law in any state stating that you have to leave 2 hours after the store closes. The big box toy store declared bankruptcy in 2018. They work your really hard and don't pay crap. Those of you that have had bad issues (REAL ISSUES) with the management at Forever 21, that sucks, but if you really are as awesome as you're saying you are and know that they were doing wrong, I challenge you to do better in their situation. Staff members usually stay with the company for 2.1 years. Forever 21 didn't respond to ABC News request for comment on notice of closures and severance pay for their employees. Specialties: Welcome to the Forever 21 The Westchester store in White Plains, NY - safe, clean and full of the latest clothing and accessories for women, men and girls. Flexible hours, friendly staff Sorry for your bad expirience there, but not all managers are like that. Really bad management team. The largest donation made to a political party by a Forever 21 employee was I felt so terrible, this one tI'me a woman came in looking for a bathing suit, and my manager told me to get her to buy more things because the woman liked me. Lastly, I wouldn't recommend to anyone. The complaint also asked for unspecified financial damages. Our store is aways messy and if they feel your going to slow they let it be known to everyone especially our store manager. even if its $8 an hour. Research Summary. What's worse is that these are NOT isolated incidents. 11% of Forever 21 employees are Black or African American. I work at Forever 21 in Orlando. Working at Forever 21 was very fun and fast-paced. Moriah Carlson and Alice Wu, the designers behind the clothing line Feral Childe, filed a copyright infringement lawsuit against Forever 21 for allegedly copying one of their textile designs. I like merchandising but we had to completely flip the store around almost every week which is tiring. Working at Forever 21 is a nightmare. Forever 21 shopper Tamar Estanboulian filed class action lawsuit against the retailer, alleging that the retailer violated California law by requesting and recording shoppers credit card numbers and personal identification information at the point-of-sale. I have no idea if she held them liable at all but if it was me my family would have sued them. NOT TO MENTION give them excellent praise when they do a fantastic job. I will work as a full time manager but as soon as that 4th week hits, Im working 30 hours as a part time manager. Submit a complaint and get your issue resolved. . Lead of Service (Former Employee) - Reno, NV - 3 August 2021. So I started arguing with her a bit, asking if they could work around my other work schedule (the job I already had upon applying), reasoning that my manager does the schedule 2 weeks in advance and she said that they don't work around other schedules. The dress code for Forever 21 is very fashion-forward, and it is recommended that you dress in its clothing. Secondly, when I informed the manager who contacted me that I couldn't work one day because I had to work at my other job, she seemed very angry, and said that there was no other shift I could work to make up for it (yeah right). Poor management No room to grow Favoritism As big of a store Forever 21 is, customers do not care where things go, and there is rarely any approach to putting where the items may belong. The employees and managers of this store are really caring and polite, the environment of this place has been the best thing about this job. Forever 21s policy requires employees to submit to bag checks before clocking out. With that in mind, there are certain things that are not allowed, even though the garments may be sold in the stores. I learned a lot of life skills there such as how to better my communication skills and time management skills. Entry Level Employee 4 months ago Overall Experience Report It doesnt take long before poor employee relations effects a companies ability to function as a corporation. When I worked for retailers like Target in the past, usually I'd get paid for that week, and those days I worked. All. This is the Forever 21 company profile. You're asking me if I'm going to my next shift? I was blown away by how idiotic they were. Ratings by category. Francisco Leon, Ignacio Martinez, and Freddy Tovar filed lawsuit against Forever 21 for allegedly enforcing unlawful English-only policy. The company hired a crew to set up the store. DO NOT EVER WORK FOR THIS COMPANY, EVEN IF YOUR DESPERATE! Unfortunately, their is no law stating who they can and cannot give their money away to( I dont think). YES, if u are over the age of 18, we can keep you there till 5 AM. . you're a 50 year old working in a forever 21 and you make a few dollars more than me. Another Forever 21 employee, Chris Angelo recounted a similar story where the store he was working as a visual merchandiser suddenly announced its closure and even shut down a few days earlier than expected. The first time April Jackson and her co-workers at a Skokie, Illinois, location heard the news that Forever 21 was filing for Chapter 11 was through the news. Only gave me 3 hours pay when it should have been 10 hours. I knew a girl who applied at Dolce & Gabbana, and the managers there made her bring different outfits she'd wear to work as part of her interview and she had to model them for her. If I can help it, I will never work there again. So I totally agree with everything that is being said. I get along great with my coworkers, and other managers. Florence V. Aurora, CO. 157. If you are always walking in on time ready to work with a positive attitude, you will get TONS of hours, if you want. We finally did earlier this week. Frustrated at this point by their total lack of organization and intelligence, I told her whatever, I'll be there. The company is 71.8% female and 46.6% ethnic minorities. Fashion & Shopping. I hear similar complaints all the time by employees from other stores and quite frankly, something's got to give soon. Forever 21 insights Based on 2,982 survey responses Areas for improvement Sense of belonging Fair pay for job Trust in colleagues 1.0 Job Work/Life Balance Compensation/Benefits Job Security/Advancement Management Job Culture If you like clothes go ahead Sales associate(Former Employee)- Syracuse, NY- July 3, 2019 if you werent getting paid over time its because you didnt work over 40 hours. What kind of nazi policy is it to fire someone for clocking in 30 seconds late or early 3 separate times? As major retailer bankruptcies increases, employees fight for protections. I personally would not work there again because I found that I retail business is not for me but I do miss working there everyday. And those who quit won't care. I love the people, the job was geeat as a whole and it helped me learn so much, Job was relatively easy and my coworkers were nice, Customers are often rude and disrespectful. But if the managers' favorites did those same things? Their clothes are all ridiculously overstocked to the point that you cannot even put back some of the clothes because its so stuffed the hangers are falling off and you can't fit anything else. Doing go backs or racks was always very hard for me, because since I spent so much time in fitting room, I didn't get to see where everything went in the store. Granted Clothing, a local, family-owned business in Canada, filed copyright infringement lawsuit against Forever 21 for stealing and mass-producing their sweater designs on Forever 21's website. Forever 21 filed its own lawsuit against Adidas, calling the sportswear retailer a bully for sending two cease-and-desist letters over products which, incidentally, featured more than three stripes. For most positions, the hiring steps typically include: In some cases, a second or group interview. 85 reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. And trust me, this is only a fraction of everything that's wrong with my store. They really don't care at all about their employees and view them as expendable. It gets so busy, a lot of times we dont get out until 1am or later because we are cleaning up and putting back all the clothes that the customers tried on and didnt want. Especially for a corporate position where she'd most likely be working in an office, or in a store and not on the sales floor. Provides auto-suggestions when entering text, Niche requires Javascript to work correctly. The lawsuit was settled out of court before trial. AND D.M. Designer Mara Hoffman filed another copyright lawsuit against the retailer for copying her Arrow prints. Job Title. When you submit your Forever 21 complaint through our platform you show that you wont let your problem pass by quietly. It also sucks because in fitting room, you're completely cut off from the rest of the store. All she said was "MOVE" as she swung the piece of wood up. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I enjoy going to work there everyday. According Department of Labour (DOL), Forever 21 has reportedly failed to provide documentation regarding its apparel contractors and manufacturers. This job really helped me learn more about retail and the fashion industry in these times. Was this review helpful? But its not a career, or even a job you want for more than a few months. Good luck! Reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. They are very lenient and willing to work with your schedule, whether it be a work or school schedule. Kellman paid $14.46 for a pair of shorts but received $14.45 when she returned the shorts back to Forever 21. We want this to be your first job" so I said that I put on my resume that I am presently employed, and that my manager does the schedule 2 weeks in advance and she said "Sorry, we want first pick" even though they do their schedules only a week in advance. Again. Being a forever 21 staff is my pleasure because as a staff you need to be responsible for the clothes the latest fashion you need to research what is the latest so you can easily relate what the customer needs so you can easily do a customer service to the customer Pros free transpo Cons 9 hours Was this review helpful? And unfortunately, that didn't happen. Holidays will make or break you! Thus the design is dated when. Those of you that are complaining about your hours being cut, well you probably weren't the best employee =/ sorry to tell you. Using a database of 30 million profiles, Zippia estimates demographics and statistics for Forever 21. The last answer was the last one I got, and I wanted to ask, "Why the hell didn't you guys tell me that the FIRST time?". I completely agree, I worked there for about 4 months and also had issues with the way the managers treated their employees. This is how companies make their money. A payment of $1.03 million and a 0.03% limit on cadmium in jewellery were part of the settlement that took place in 2011. You get such little pay for doing bit** work. All that being said, working there is a whole different experience. I work in the one in Toms River NJ ! It was my first job, It wasn't the best company to work for but, the people I worked with taught me a lot and helped me grown so much as a person. I realize now I shouldn't have signed the form, because it was completely unfair, as there were three other employees who weren't done with their sections either. The parties managed to settle this suit out of court. They put you in areas, like the fitting room, without asking. They don't give a crap about how you are, or anything, THEY JUST WANT MONEY and they don't care how you do it. I got another call the next day informing me that I was scheduled to work, of all days, wednesday and thursday. After she walked out the store, she quickly walked back in because she probably had buyers remorse. I have a Bachelor's Degree and I only get paid $8.75 to deal with all this crap. We get so many tourists en route to Disney World, its so annoying. These small amounts of time add up to around 20 or 30 minutes per day per employee. Just disgustingly rude. Resolved. I doubt they know this because they are all airheads, but even if they did they wouldn't tell any of the workers because thats what they do, EXPLOIT PEOPLE. Ratings by category. The number of major retailers declaring bankruptcy has been growing in recent years. A free inside look at company reviews and salaries posted anonymously by employees. Forever 21 is no stranger to controversies. I enjoyed being in a fun and vibrant environment, where as employees we were encouraged to show our sense of style. When I was hired on, I was hired on the cusp of their pay day. Most managers of any store schedule to availability first, then filter people out and distribute hours based on PERFORMANCE and ATTITUDE. Not much to say Menu. Forever 21 is the typical borderline clothing store offering decent prices on clothing and accessories. Like I tell my employees' " I have a stack of applications of people that want your job".. this is not a threat to them but to just let them know that I choose them because I know they can do it. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Forever 21 Forever 21 Employee Review. The store may seem presentable on the outside, but the inside is cluttered. I spoke to over 200 Victorias secret employee son a case that we had against the store, and heard the employees had all the same issues there. They reached settlement in 2018. All. Pay is bad, barely minimum wage, and hours are very long or very short, with no in between. I would definitely go back if possible. 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